Privacy Policy

Your privacy is important to us. This policy explains how Nova Enjoy collects, uses, and protects your information.

Last updated: December 2024

1. Information We Collect

Personal Information

We may collect personal information you provide directly to us, such as when you:

  • Create an account or profile
  • Contact us for support or inquiries
  • Subscribe to our newsletter
  • Participate in surveys or contests
  • Apply for employment opportunities

Game Data

When you play our games, we may collect:

  • Game progress and achievements
  • In-game purchases and transactions
  • Device information and identifiers
  • Usage patterns and preferences
  • Technical and diagnostic information

Automatically Collected Information

We automatically collect certain information when you use our services:

  • IP address and geographic location
  • Device type, operating system, and browser information
  • App usage statistics and crash reports
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our games and services
  • Process transactions and deliver purchased content
  • Send important updates and notifications
  • Provide customer support and respond to inquiries
  • Analyze usage patterns to enhance user experience
  • Prevent fraud and ensure platform security
  • Comply with legal obligations and enforce our terms
  • Send marketing communications (with your consent)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who help us operate our business, such as:

  • Cloud hosting and data storage providers
  • Analytics and performance monitoring services
  • Payment processors for in-app purchases
  • Customer support and communication tools
  • Marketing and advertising platforms

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Investigate potential violations of our terms
  • Prevent fraud or security threats

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication systems
  • Employee training on data protection
  • Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You can request a copy of the personal information we hold about you.

Correction

You can request that we correct inaccurate or incomplete information.

Deletion

You can request that we delete your personal information, subject to certain exceptions.

Opt-Out

You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us at contact@novaenjoy.com. We may need to verify your identity before processing your request.

6. Children's Privacy

Our games are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our files.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new policy.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: contact@novaenjoy.com

Company: Nova Enjoy Company Limited

Response Time: We aim to respond within 30 days